Privacy Policy

Khana Indian Bistro (“we,” “our,” or “us”) is dedicated to protecting your privacy and maintaining transparency regarding the collection, use, and security of your information when you opt in to receive SMS notifications and promotional messages through Application-to-Person (A2P) messaging. This policy explains how we handle your information for A2P messaging purposes.

Information We Collect for A2P Messaging

When you subscribe to our A2P messaging services, we may collect the following information:

  • Phone Number: Used for sending SMS notifications and promotional messages.
  • Order Details: To provide accurate updates about your orders.
  • Reservation Details: To confirm and update booking information.
  • Message Interactions: To analyze delivery, responses, and improve services.

Purpose of A2P Messaging

A2P messages are sent for the following purposes:

  1. Order Notifications: Confirmation, preparation updates, and delivery or pickup reminders.
  2. Promotions: Alerts about special discounts, events, and exclusive offers.
  3. Reservation Updates: Booking confirmations and reminders for your convenience.

How You Consent to A2P Messaging

You can opt in to receive A2P messages by:

  • Providing your phone number and selecting the consent box when placing an order or making a reservation on our website (https://khana.smartonlineorder.com/).
  • Sending “START” to our dedicated number, (717) 534-9615.

By opting in, you consent to receive SMS notifications and promotional messages from Khana Indian Bistro.

Your Rights and Choices

  • Opt-Out: You may stop receiving SMS messages by replying “STOP” to any message or contacting us at (717) 534-9615.
  • Help: For assistance, reply “HELP” to any message or call our number.
  • Data Security: We employ robust security measures to protect your data against unauthorized access or misuse.

Third-Party Services

We use trusted third-party platforms to send A2P messages. These providers are obligated to maintain the confidentiality of your data and use it solely for authorized purposes.

Data Retention

Your information is retained only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

Changes to This Policy

We reserve the right to update this A2P Messaging Privacy Policy at any time. Changes will be reflected on this page with a revised effective date.

If you have any questions or concerns about this policy, please contact us through our website (https://khanaindianbistro.com/store/) or call us at (717) 534-9615.